Customers
An errand running business has a number of potential customers. New mothers and mothers of young children are a fantastic audience. Additionally, the elderly or people that are home-bound can also benefit from your services. Finally, also consider targeting affluent customers who work twelve-hour days and don’t have time to complete many tasks.
Services
As a concierge or the owner of an errand running business, you have many options. You can offer a number of services or you can specialize. Some options include:
- Dry cleaning
- Grocery shopping
- Shopping
- Post office/shipping
- Banking
- Appointment making
- Buying tickets
- Walking/caring for pets or taking them to the vet
Start-Up Equipment
The wonderful thing about an errand business is that the start-up costs are extremely low. If you already own a reliable vehicle, your costs may be less than £100. However, you’ll also need a telephone and email address. If your phone has email capability and texting and instant messaging options, that will help your customers stay in touch with you. You’ll also want a computer, a website, and the means to invoice your customers.
Marketing Your Business
Initially your marketing campaign will be local. You’ll want a website for customers to reference and you’ll want to be listed on local search engines like Google Places. You will also likely want classified advertisements in your local papers, Gumtree or Craigslist and the yellow pages.
Networking and word of mouth are perhaps your biggest sources of clients. Help your clients spread the word and consider offering a referral bonus. Flyer and brochures will help spread the word too.
An errand running business is a wonderful business if you’re personable and responsible. Additionally, it’ll help if you’re excited to start and grow a business focused on helping people. Research your competition, plan your business, and help meet the needs of your community. What are you waiting for?